General Purchase Conditions

• Trade name: Força Fresca
• Owner: Will Price Jefferies
• NIF/NIE: X5848781L
• Address: Polígon Industrial, 49A, 07460 Pollença, Illes Balears, Spain
• Email: forsafresca@gmail.com
• Phone: +34 669 896 370
• Food registration: [REEPSAIB NUMBER — PENDING, WHERE APPLICABLE]

Força Fresca acts as an independent business.

Participating schools only provide the delivery point where this has been agreed.

Unless expressly stated otherwise, the school is not the seller of the product and does not form part of the sales contract between Força Fresca and the customer.

Força Fresca currently offers:

Fruit cups: Tropical Tub (pineapple, grapes and watermelon), Power Pot (apple, pear and grapes), Cosmic Cup (orange, apple and blueberries) and Boom Bowl (cucumber, cherry tomatoes, carrot and pepper).

Extra Fruit Boost — an optional add-on that adds an extra portion of fruit already present in the chosen cup.

Fresh milk in 200 ml bottles: desnatada (skimmed cow's milk), oat milk and almond milk. Milk may be ordered on its own or together with a fruit cup.

The applicable food and allergen information will be available before completing the order.

The current prices are: €4.95 per fruit cup, €0.50 for the Extra Fruit Boost, and €2.50 per 200 ml milk bottle (desnatada, oat or almond).

Prices may be updated by Força Fresca; the price applicable to each order is the one shown on the website at the time of placing the order.

These prices include ordinary delivery to the selected participating school.

The customer may check the corresponding total price before confirming the order.

Applicable taxes will be included or shown in accordance with current legislation.

Força Fresca currently provides the service exclusively in Mallorca and through the participating schools available in the ordering system.

Initially, the service is available at MySchool.

Postal shipments and general home delivery are not currently offered through this service.

The customer must:

• Select the product.
• Select the available delivery date.
• Enter or select the necessary details of the minor.
• Select the school and year/class where applicable.
• Review the ingredients and the food and allergen information.
• Review the order summary and its total price.
• Correct any errors before confirming.
• Accept the General Purchase Conditions and acknowledge having had access to the Privacy Policy.
• Confirm the order.

The website must allow the customer to review the main details before final confirmation.

Contracting may be available in:

• Spanish.
• English.
• Mallorquí/Catalan.

The different versions must retain the same essential legal meaning.

Once an order has been correctly placed, Força Fresca will provide an electronic confirmation with the essential details of the transaction.

The customer must check this confirmation and report any error as soon as possible.

Order data may be retained for the periods necessary to manage the transaction and comply with the corresponding legal obligations.

Orders intended for next-day delivery must be placed before:

10:00 AM on the previous day.

This is subject to the requested day being available in the system.

After 10:00 AM, the system must not allow the following day to be selected as the delivery date.

Before confirming the order, the customer must be able to clearly know:

• The total price.
• The available payment method.
• Any conditions applicable to payment.

Força Fresca will only show payment methods that are genuinely available at that time.

When placing the order involves a payment obligation, the final button must indicate this clearly and unambiguously.

Due to the fresh, perishable and prepared nature of the products, the customer must carefully check all information before confirming the order.

Once the order is confirmed, there is no general right to modify or cancel it by mere decision of the customer when the preparation or organisation of the product has already begun.

However, the customer may contact Força Fresca as soon as possible at:

forsafresca@gmail.com

If it is still operationally possible to make a modification before preparation, Força Fresca may manage it on an individual basis.

This is without prejudice to the rights legally corresponding to the consumer.

Força Fresca products consist of fresh and perishable food prepared for a specific delivery date.

Consumer protection legislation establishes exceptions to the general right of withdrawal applicable to distance purchases, including the supply of goods that may deteriorate or expire quickly.

This exception does not remove the consumer's rights when there is, for example, a lack of conformity, a defective or unsafe product, an incorrect delivery or an incident attributable to Força Fresca.

If the minor does not attend school on the scheduled delivery day and the product has already been prepared, the absence does not automatically generate a right to a refund.

However, the customer may contact Força Fresca as soon as possible to explain the situation.

Força Fresca will study each case individually to determine whether it is possible to offer a reasonable solution.

When there is an incident, the customer may contact:

forsafresca@gmail.com

Where appropriate, Força Fresca may offer:

• Replacement of the product.
• Credit in favour of the customer.
• Refund of the corresponding amount.

The solution will depend on the specific circumstances and the rights legally corresponding to the consumer.

A credit for future orders will not replace a refund when the legislation grants the consumer the right to obtain such a refund.

The customer is responsible for checking that the details provided are correct.

In particular:

• Name of the minor.
• School.
• Year/class.
• Selected product.
• Delivery date.

Força Fresca will not be responsible for an incorrect delivery caused exclusively by erroneous information provided by the customer, without prejudice to the legally applicable rights.

Força Fresca products are fresh food.

They must be stored and consumed in accordance with the instructions provided with the product.

Força Fresca will apply the corresponding hygiene, storage and food safety procedures during preparation and transport.

The customer must consult the Food and Allergen Information section before placing the order.

Persons responsible for minors with allergies or intolerances should pay special attention to this information and contact Força Fresca before placing the order when they need further clarification.

The absence of an allergen among the ingredients of a recipe must not be automatically interpreted as a guarantee of the absolute absence of traces or cross-contact.

The service is subject to the school calendar, public holidays, school closures and other operational circumstances.

Força Fresca will endeavour to show only dates available for placing orders.

Email: forsafresca@gmail.com

Phone: +34 669 896 370

These conditions shall be governed by Spanish legislation and the applicable European Union regulations.

Nothing in these conditions shall limit the mandatory rights legally recognised for consumers and users.